Job Description

Navigator Job at Chick-fil-A Supply Distribution CenterAs a Navigator, you will be responsible for supporting and partnering with drivers at the Chick-fil-A Supply Distribution Center (DC) in Ft. Lauderdale FL, to provide excellent delivery service to restaurants. You will help with unloading the truck, delivering and organizing food, navigation to each destination, completing delivery logs and sharing opportunities for process improvement. As a navigator, you will be a crucial part of a team innovating ways to better serve Chick-fil-A® restaurants and Operators. You will report to the transportation supervisor and collaborate with the transportation team to provide the driver with up-to-date route, schedule and delivery instructions. As the navigator, you will have the opportunity to help drive continued innovation at an operation like no other in the food service industry.About Chick-fil-A Supply Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care.Location: 3225 Meridian Parkway, Weston, FL 33331 Competitive Pay: Starting at $24.75/Hour Overtime will be paid for hours worked over 40 hours per week Benefits: On top of annual earnings, you will get an additional $22,000+ worth of benefits per year! Food and Drinks Provided: Free meals, snacks, and drinks as part of your workday! Generous Paid Time Off: PTO: Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire Wellness: 16 hours per year Holidays: 7 days per year and 1 floating holiday Parental Leave: (4) Weeks for New Parent Bonding Leave, plus Short-Term Disability benefits (if applicable) Health Insurance Options: A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families Retirement: 401(k) with 5% match for eligible employees Education Investment Plan: We offer a $45,000 lifetime maximum benefit for continued education of eligible Team Members! Additional benefits to help you thrive in all areas of life, including emotional, social, physical, financial, and spiritual!ResponsibilitiesCompleting the pre-trip checklist and preparing equipment for safe, efficient useConducting trip planning to confirm the optimal route and road conditionsEnsuring the driver is aware of the route plan and any exceptions to the normal delivery sequenceHelping the driver safely navigate and position the truck for deliveriesAssisting with unloading product at Restaurants in an accurate, organized mannerEnsuring all food safety protocols are followed during delivery, with special attention given to temperature integrity and preventing damage and contaminationCommunicate any potential service interruptions (i.e., scheduling discrepancies or security risks) to the MDCEnsuring mistakes are handled gracefully and professionally by executing "Remarkable Recovery"Ensuring all product and equipment loaded on trailer is secured for transit between stopsOrganizing and maintaining control of all shipping documents throughout each delivery routeAssisting the driver with collection of all equipment (such as carts and pallets) or product returns from RestaurantsFrequently lift up to 50 pounds; occasionally move with mechanical assistance up to 1,500 poundsWork in all weather conditionsPrepare for a flexible schedule including nights, weekends, holidays, and rotating shiftsBe prepared to typically work shifts at night (e.g., from 10 p.m. - 8 a.m.)Work in a multi-temperature environment including freezerCommunicate effectively across stakeholders including Restaurant Operators and Distribution Center staffAdapt to change and respond to difficult and challenging situations in a professional mannerManage pressure and conflicting demands; effectively prioritize tasks and workloadPerforming other related duties as assignedIntimately know the needs of customers, treat all parties with dignity and respect in difficult situations, and maintain a positive, service-focused mindsetRequired Qualifications (Knowledge, Skills, & Abilities)High school or equivalent (e.g., GED)A self-starter with excellent project management and organization skillsHighly motivated with strong interpersonal skills; a team player who can work independently when necessaryTech-savvy and comfortable using basic smartphone and tablet systems and applicationsA detail-oriented, organized yet creative problem solver and communicator (both written and verbal)Able to anticipate needs, lead multiple projects, and manage shifting prioritiesAble to travel for 5 percent of the job for Chick-fil-A Operator/market visits, supplier visits, and related conferencesSkilled communicator across all levels of an organization, with both teammates and suppliersQuick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anythingCustomer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and servicesCommitted without compromise to food safety for customers and a safe workplace for colleaguesInspired to uphold Chick-fil-A values and act with integrityDriver of results who can be counted on to not only meet but exceed goals and push others to do the sameProblem solver who can identify hidden problems, looks beyond the obvious, and doesn't stop at the first answerServant leader who puts others before themselves, corrects mistakes with authenticity, and respects all viewpointsProficient in English (reading, writing, and speaking): Read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.Preferred Qualifications (Knowledge, Skills, & Abilities)Prior food service delivery experienceExperience working night shiftsRequired Years of Experience1Travel Requirements10%Required Level of EducationHigh School Diploma or GEDRelocation Assistance ProvidedNoWork EnvironmentTransportation

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