Telephone Triage Registered Nurse Job at Mercy, Creve Coeur, MO

  • Mercy
  • Creve Coeur, MO

Job Description

Mercy is seeking an RN Phone Triage nurse to deliver compassionate, evidence-based care via telephone for patients across our Healthcare & Medical Services department. In this role, you will assess symptoms, apply clinical triage protocols, determine appropriate care levels, and provide clear education and safety instructions, ensuring timely access to the right care setting. You will document interactions in the EHR, collaborate with providers, and support quality and patient-satisfaction goals. Mercy offers a collaborative, growth-focused culture with access to ongoing education, career advancement, and comprehensive benefits, including medical, dental, vision, life insurance, and 401k.

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